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ISO certification is a seal of approval from a third party body that a company runs to one of the international standards developed and published by the International Organization for Standardization (ISO).The ISO are an independent, non-governmental international organization who brings together experts to share knowledge and develop international standards that support innovation and provide solutions to global challenges. There are over 20,000 different management standards, therefore finding the ones that are right for your business can sometimes be confusing. The best place to start is ISO 9001 Quality Management, as this is the core standard that most of the other well-known standards are based on. It's focused on customer service and ensuring your customer receives the service they want, at a time that's relevant for a cost that's fair. Based on your company's activities there may be additional 'bolt on' standards that you may require or that might complement the business.